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Nicolette has over 20 years business and marketing experience, which enable her as an L&D Manager to deliver high impact, business-aligned initiatives that focus on developing, and engaging people. She has commitment to developing people and creating high performing teams. As a catalyst for change she leads teams by engaging people in the change process; equipping them with the appropriate knowledge, skills and attitudes to successfully manage change within the business environment.

She began her career as a pharmacist working both primary and secondary care both in New Zealand and then the United Kingdom, eventually specialising as a clinical pharmacist in mental health. Her return to New Zealand led to opportunities into both medical and marketing management with Roche, Fisher & Paykel Healthcare and Green Cross Healthcare.

The cumulative experiences led to an interest in building capability of teams and individuals to deliver th e best possible patient experience, as the CEO of a franchise group of pharmacies, within her own pharmacies and recently as the L&D Manager at MercyAscot.